Terms and Conditions

Sedan Rates:

Boston Elite Coach has standardized point-to-point rates that provide flat rate pricing for travel to and from most major cities and airports. Sedan rates for travel between locations in which a point-to-point rate does not exist will be billed at the prevailing Boston Elite Coach hourly rate. Customers are billed from the time the vehicle leaves the Boston Elite Coach facility until the time it returns to the Boston Elite Coach facility, with 3 hour minimum. All Reservations that are billed on an hourly basis, will be billed a minimum of thirty minutes travel time each way plus the time the passenger is in the vehicle. Fractions of an hour are rounded to next half-hour.

Billing

Rides are billed to the customer’s credit card or corporate account numbers. Boston Elite Coach accepts the following form of payements:
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Diners Club
  • JCB
  • HOUSE ACCOUNT
  • TRAVELERS CHECKS
20% service fee that is calculated on the base fare, stop time, wait time, and any holiday surcharges will be added and itemized on the customer’s billing statement. The following additional charges will be itemized on the customer’s billing statement when applicable: Two-way tolls, Airport and Regulatory Fees, Fuel Surcharge, Cell Phone. Pick ups between 11:59 PM and 5:00 AM are subject to a $20 surcharge. Certain trips may require an additional fee for meals and/or overnight accommodations for the driver. Applicable taxes will be charged as required. All published rates are subject to change without notice. Current rates are confirmed at the time a reservation is made.

Holidays

A 20% holiday surcharge, based on the fare, stop and waiting time, will be charged to all trips occurring on: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day Events Services (Limousines, Vans, Minibuses, Motor coaches) All Event Services vehicle types will be billed at the prevailing Boston Elite Coach hourly rate. Customers are billed from the time personnel and/or vehicles leave the Boston Elite Coach facility until the time it returns to the Boston Elite Coach facility. All Reservations that are billed on an hourly basis, will be billed a minimum of thirty minutes travel time each way plus the time the passenger is in the vehicle. Fractions of an hour are rounded to next half-hour. Limousine, Coaches, Buses Rules and Regulations:
  • No alcohol consumed by anyone less than 21 years of age.
  • No SMOKING inside limousine, $200.00 charge per incident. No exceptions.
  • Clean-up fee for vomit in the limousine will be assessed.
  • All tolls and parking are not included in rental rate.
  • $10.00 per glass for broken or missing glasses.
  • Up to$500.00 clean-up fee for excessive matter in Limousine/Party Buses.
  • All unruly persons will be dropped of at the sole discretion of the driver & no refunds.
  • We will not be responsible for any lost, damaged, or stolen property.
  • No illegal drug use of any kind.
  • Overtime will be billed in half hour increments.
  • Cancellations must be made in writing by certified mail within 14 days of your scheduled event to avoid being billed the full contract amount.
  • Customer agrees that overtime will be billed at the contracted rate and agrees to pay any overtime charges.
  • Customer agrees that replacement Limousine may be substituted in the event of any major mechanical issues, limo involved in accident, etc.

PLEASE INCLUDE COPY OF DRIVERS LICENSE AND CREDIT CARD:

Contract obligations: I understand and agree to the length and usage along with any charges and further agree to pay for any and all damages my party may cause during the rental periods. I also agree to the above Limousine Rules and Regulations. All damages are the sole discretion of the driver. I understand and agree to pay the entire contract price if cancellation policy is not followed. The number of hours you agree to on the contract is the minimum hours the customer agrees to pay.

Wait Time / Stop Time

For all point-to-point reservations, wait time will be charged at $7.00 per five (5) minute increment once the grace period has elapsed. Grace period is defined as five (5) minutes beyond the scheduled pick up time. Boston Elite Coach is able to monitor all commercial flights, waiting starts after (30) minutes once the plane arrives to the gate for domestic flights and (60) minutes for international flights. Boston Elite Coach does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 5 minutes. Boston Elite Coach does not monitor Train/Buss schedules, therefore, wait time will be charged as incurred for any passenger arriving by train that is delayed by more than 5 minutes. Passenger requested stops on route during a point-to-point reservation will be charged at $7.00 per five (5) minute increment. Passenger requested stops off route for point-to-point reservations, charges will revert to the prevailing Boston Elite Coach hourly rate.

Rates, Cancellation and No-Show Policy

The undersigned acknowledges and agrees that all rates quoted for services provided by Boston Elite Coach are estimates only. Final charges assessed upon service completion will be based on the actual service provided. No Show and Cancellation Policy Cancellation of sedans within (6) hours of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% service fee. A ‘no show’ fee equal to the base fare price of the trip plus 20% service fee plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. To avoid a ‘no show’ fee call 1-781-213-5400 or 978-667-5466 if you cannot locate your sedan. Cancellation of motor coaches with less than 2 week notice will be charged the vehicle hourly minimum. Cancellation of vans/minibuses with less than 2 week notice will be charged the vehicle hourly minimum. Cancellation of limousines with less than 2 week notice will be charged the vehicle hourly minimum. Cancellation of Meet and Greet service with less than (72) hours notice will be charged at the full rate.

Terms & Condition

In the event that you become delinquent or default in the payment of any amounts due and owing Boston Elite Coach over 60 days, Boston Elite Coach will place your account on credit hold and charge your credit card on file for the balance of your account including any finance charges. Boston Elite Coach also has the right to initiate collection proceedings on Delinquent accounts and any attorneys’ fees, collection, and court costs. Boston Elite Coach reserves the right to convert the account to a credit card only status. By signing below you agree to the above terms. You also give Boston Elite Coach the authority to get financial informationWait Time / Stop TimeFor all point-to-point reservations, wait time will be charged at $7.00 per five (5) minute increment once the grace period has elapsed. Grace period is defined as five (5) minutes beyond the scheduled pick up time. Boston Elite Coach is able to monitor all commercial flights, waiting starts after (30) minutes once the plane arrives to the gate for domestic flights and (60) minutes for international flights. Boston Elite Coach does not monitor private flights, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 5 minutes. Boston Elite Coach does not monitor Train/Buss schedules, therefore, wait time will be charged as incurred for any passenger arriving by train that is delayed by more than 5 minutes. Passenger requested stops on route during a point-to-point reservation will be charged at $7.00 per five (5) minute increment. Passenger requested stops off route for point-to-point reservations, charges will revert to the prevailing Boston Elite Coach hourly rate. Rates ,Cancellation and No-Show Policy The undersigned acknowledges and agrees that all rates quoted for services provided by Boston Elite Coach are estimates only. Final charges assessed upon service completion will be based on the actual service provided. No Show and Cancellation Policy Cancellation of sedans within (6) hours of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the 20% service fee. A ‘no show’ fee equal to the base fare price of the trip plus 20% service fee plus applicable wait time fee will be charged when the passenger fails to arrive at the designated location. To avoid a ‘no show’ fee call 1-781-213-5400 or 978-667-5466 if you cannot locate your sedan. Cancellation of motor coaches with less than 2 week notice will be charged the vehicle hourly minimum. Cancellation of vans/minibuses with less than 2 week notice will be charged the vehicle hourly minimum Cancellation of limousines with less than 2 week notice will be charged the vehicle hourly minimum. Cancellation of Meet and Greet service with less than (72) hours notice will be charged at the full rate. Terms & Condition In the event that you become delinquent or default in the payment of any amounts due and owing Boston Elite Coach over 60 days, Boston Elite Coach will place your account on credit hold and charge your credit card on file for the balance of your account including any finance charges. Boston Elite Coach also has the right to initiate collection proceedings on Delinquent accounts and any attorneys’ fees, collection, and court costs. Boston Elite Coach reserves the right to convert the account to a credit card only status. By signing below you agree to the above terms. You also give us the authority to get financial information on the balance of the above listed reference accounts. If a corporation, the signee must be an officer or a person who is legally able to bind the company.

Exceptions

The undersigned acknowledges and agrees that Boston Elite Coach is not responsible for personal property left in the vehicles. The undersigned acknowledges and agrees that we reserve the rights to assess a minimum fee of $200.00 to 500.00 for any necessary and/or cleaning and a full cost for damage to the vehicle beyond normal wear and tear. We shall endeavor to maintain the schedule submitted by its customers, but such is not guaranteed. We are not liable for delays/service interruptions or damages caused by acts of God, strikes riots, authorities of law, public enemies, hazards or dangers caused by state of war, quarantine, perils of navigation, inclement weather, hazardous road conditions, accidents or breakdowns or any other condition beyond its control.

Other Policy

Subject solely to conditions and limitations set forth herein, the undersigned unconditionally guarantees payment when due of all amount due for services rendered by BOSTON ELITE COACH, INC. (“BOSTON ELITE COACH, INC”) including gratuity and all applicable interest and penalties thereupon, payable by reason of, but not limited by the undersigned’s use of the credit card above specified. This Guaranty shall not be affected by any voluntary or involuntary reorganization, dissolution, merger and/or acquisition of the principal debtor, if any. The filing of any voluntary or involuntary bankruptcy or any other protection from creditors by the principal debtor under any state or federal law shall in no way reduce the full applicability of this Guaranty. This is a Continuing Guaranty, which shall remain in force as to successive charges made against the above specific credit cards, if any, by the undersigned until a written notice of revocation of this Guaranty is received by BOSTON ELITE COACH, INC at its office as set forth above. Notice of such revocation shall not effect or terminate this Guaranty as to charges made by the undersigned prior to actual receipt of said notice of termination. This Guaranty covers any and all sums owing as a result of transactions entered into by the undersigned, its agents, employees, assigns and/or any other such party with BOSTON ELITE COACH, INC. Diligence and all demand and notices from or on behalf of BOSTON ELITE COACH, INC is/are hereby waived. I hereby authorize BOSTON ELITE COACH, INC, its successors and/or assigns to charge any one of the above credit/charge card account for transportation and related services rendered by BOSTON ELITE COACH, INC, or any of its affiliated to me or any person or entity at my request. BOSTON ELITE COACH, INC, its principles, officers and directors may rely on its authorization and shall not be liable for acting in reliance hereof. I agree to identify BOSTON ELITE COACH, INC, its principles, officers and directors from any claims, losses suits, damages or expenses, including reasonable attorneys’ fees or other liability in connection with this authorization and any reasonable reliance thereof.